The Presidentof Toyota–Akio Toyoda–yesterday suggested that the company’s current quality problems stem from an excessive focus on gaining market share and increasing profits (WSJ). This is ironical, given that increasing market share and reducing … [Continue reading]

Why is Deming–who died in 1993 at the age of 93– relevant today? Because many of his ideas and techniques have been widely adopted. Indeed, quality programs such as Six Sigma and ISO 9000 are based on Deming’s ideas. Dr. Deming was a statistics … [Continue reading]

A project manager must be capable of demonstrating two different skills sets. For routine projects, such as the construction of an apartment building, the project manager should focus on managing the project to achieve the triple constraints of cost, … [Continue reading]

Eric Zorn of the Chicago Tribune wrote an article (Closed for business) that described the demise of the Ann Arbor News. According to Zorn, Ann Arbor has the dubious distinction of being the first major city without a daily newspaper. There is a … [Continue reading]